My PNR No. DA-07665937 booked on 12.11.2006 ex DELHI to CHENNAI for 24th JUNE, 2007 for 3 persons. This Ticket was booked on INTERNET th Credit Card.
Now when I contacted Service Centre just to confirm, they inform ticket is confirmed to travel but there is a balance on my side amounting to Rs. 13000/-.
How it is possible to remain a balance on ticket booked on WEB th Credit Card and secondly the ticket is itself for Rs. 3975.75 in all.
( Posted: Friday , June 08, 2007 at 00:23 )
anil
I had a great respect for Air Deccan when it enabled common man to fly. But that image changed when first hand i had opportunity to fly with them I was rejected checkin since i was late by 5 min. Staff at checkin were rude non cooperative. I lost my money to airdeccan. Then When I was forced to buy new ticket for Sahara flight which got delayed by 2 hours due to fog.Can you see the suffering of the air passenger in india. If we are late we are loosing our money but that is not the case when an aircraft is delayed. Is anybody looking into these issues and is there any website or email id where we can raise our complain so that this is not repeated
( Posted: Thursday , May 10, 2007 at 10:42 )
Anurag Gupta
I am also victim of Air Deccan. Same story for me also. I had 3 PNR from the old system and were non tracable in the new system. Air Deccan customer care representative told me to repurchase the ticket on the same fligt and assured me a refund of the same amount. I am chasing them for refunds till date but unable to reach any where. Call to customer care does not get through even I had waited for more than 90 minutes. My uncle had tried contacting Air Deccan staff about the refund on the Banglore airport but no help. And I was shocked to hear the comment from Air Deccan Employee that "Mobile of the concerned person Eshwar Singh will be switched off. There is no point calling him". Now I dont know what to do next. Last option left to me is to goto Consumer Court. But today I saw this message board at IBN Live. And hoping that my voice can reach to the deaf ears of Air deccan through your channel. Also I would like to put my itenary details as follows:
Ticket 1:
Date and time of booking - Thu 15/02/2007 20:07 Old and New PNR - OLD : DA09430758, NEW : 2188815 Names of passengers - Indu Gupta Date of Travel - 10/04/2007 - 17/04/2007 (Travel Completed) Sector - Banglore - Delhi - Banglore Flight number - DN662, DN661 Exact repurchase amount - 7145.00 Complaint Number - 68333
Ticket 2:
Date and time of booking - Thu 15/02/2007 20:07 Old and New PNR - OLD : DA09429279 and DA09607026, NEW : 2469984 Names of passengers - Paras Gupta, R Gupta Date of Travel - 07/05/2007 (Travel Completed) Sector - Banglore - Delhi Flight number - DN662 Exact repurchase amount - 12395.00 Complaint Number - 78993
Is there any way to get the refund? Please help.
Regards Anurag Gupta
( Posted: Wednesday, May 09, 2007 at 15:17 )
S Ahmad
I am also chasing for refund of tickets. Same story with me.If you give call to their call centre phone numbers,it is next to impossible that the call will be connected /answered .the minimum waiting period on calls is more than 30mts.emails at refunds@airdeccan.net get bounced. their feed back section doesn't take feedbacks! thsi simply speaks of their MALICIOUS intent.my details are as under :
1. Date and time of booking : 05.02.2007 10.58 AM Old and New PNR : DA 09253887 / new 1333284 Names of passengers: Shahabuddin Ahmad Date of Travel : 09 March & 19 March , 2007 Sector IXB -DEL-IXB Flight number DN 629 Exact amount; Rs 6048/-
2. Date and time of booking: 04.02.07/ 02.20 PM Old and New PNR: DA 09245395 / new 1571325 Names of passengers: Shahabuddin Ahmad Date of Travel: 02 April , 2007 Sector IXB -DEL Flight number DN 629 Exact amount; Rs 1999/-
My refunds are yet to be credited to my bank account.
I do not know how long will it take to get this refund? It is nearly 2 months now.
I have hopes in your channel . Please bring out another edition of this 'SIMPLI CHEAT ' airlines highlighting this game of non refunds.
( Posted: Tuesday , May 08, 2007 at 15:48 )
Ganesh
Dear IBN team I am writing this with utter pain due to the poor response from airdeccan. if you give call to their call centre phone numbers,the call will be connected /answered only after 30mts.the minimum waiting period on calls is 30mts. iam chasing for refund of tickets against their case#51048. i successfully completed 100 days for refund after flight got cancelled and 50days on my complaint to their callcentre. But NO refund till date.would you plz suggest ,how i can get my money back?
( Posted: Friday , May 04, 2007 at 13:56 )
vineet garg
Scam going on full swing : Today (1st may 2007), my mom had to board the flight from Bangalore -delhi (DN601). We reached good 45 minutes before departure, however the air deccan staff who stood outside gate put time 5.25 AM(with reported late remark) instead of 5.10 and when we complained, they asked to talk at air deccan counter and for all this, we lost precious time and air deccan finally, denied boarding . Above all this behaviour of staff was too rude and awful. Being the fan of airdeccan from last 3 years, today was the last day for me having relationship with Air Deccan.
Name : vineet garg Ticket no. 2472061
( Posted: Tuesday , May 01, 2007 at 17:58 )
Yesudas Antony
Dear ibn,I am writing this with utter pain for the ordeal I had and now having for booking my family ticket in this air line. The Flight was rescheduled and I was not informed due to some hi-funda problems. I had a credit card hence I could buy 4 tickets immediately and travel to Mumbai. Now when I ask for the refund they want 40 days to revert the money. But I paid the amount to them in just a click. Why would I pay interest to the bank for their mistake? Yesterday I asked for an explanation for this 40 days delay, they refused to record my query.
Date and time of booking - 10/01/2007 PNR - DA08794808 Names of passengers - YESUDAS ANTONY, LEENA ANTONY, ANTONY ASHKENAZ, INFANT LEENA (26 Feb 07) Date of Travel - 30 MAR 07, Sector - COK - BOM Flight number - 720 Exact amount - 6324.00 Card number - 4477 4742 0385 7001 BOOKING ID - 1CA6CW
Make sure that such things do not happen to poor middle class family which can cause lots of hardship in managing Rs.7-8,000.00 all of a sudden.
Regards, Yesudas Antony 022 66554645 09869927212
( Posted: Friday , April 27, 2007 at 09:45 )
saurabh
Still it is came cheating going on.
You cancel tickets and never get any refunds. They never pick up any phones. Customer care remains asleep forever.
Bottomline: customer is cheated
( Posted: Thursday , April 26, 2007 at 13:01 )
SANJEEV MALHOTRA
Dear All,
Air Deccan is nothing but a Bus Driver given a licence to ceat people. I Bookedticket PNR # DA09205494 & DA09108789 in Jan/Feb 07 for travel date 6th April 2007 LUCKNOE to DELHI. The departure time mentioned on the ticket is 19.40. The cheats preponed the departure to 18.15 without any information, mide you both the PNR were seperate yet no phone/email/sms/ information of any manner was received. I am planning to sue these people. I request DGCA to cancell their licence as they are not the right persons to run a airline.
( Posted: Monday , April 09, 2007 at 17:05 )
HEMAL
HOPE LESS AIRLINES YOU ARE RUNNING
I HAVE ONE EXPERIENEC AT PRESENT RUNNING ON.
I HAVE BOOKED TICKETS IN THE MONTH OF NOV’06 FOR AHMEDABAD-DELHI-AHMEDABAD SECTOR FOR 18TH APRIL’07 DEPT. AND 21ST APRIL’07 RETURN AND WE ARE 11 PEOPLE ARE FLYING
SURPRISINGLY YOU PEOPLE HAVE CHANGED YOUR FLIGHT TIME AND NOBODY HAS BOTHERED TO INFORM US IN THE MATTER TILL DATE.
NOW DUE TO THIS SUDDEN CHANGES , I AM FORCED TO MAKE CHANGE OF MY AHEAD SCHDULES IMMEDIATELY IT COST ME MORE THAN RS. 15,000 WHICH IS EQUAL TO MY ONE WAY TICKET
MOREOVER , NOBODY AT AHMEDABAD AIRPORT IS REPLY ME PROPERLY AND YOUR CALL CENTRE NUMBER HAVE LOTS OF CUSTOMERS AND I HAVE TO WAIT UPTO 15 MINUTS ONLY ON HOLDING ITSELF.
STILL THIS TIME MY TICKET HAS NOT BEEN ENDORSED FOR CORRECT TIMING AND PEOPLE TELLING ME TO CALL THIS AND THAT.
YOU ARE SPOILING VALUABLE MANPOWER HOURS AND YOU ARE SHAME ON INDIAN PROGRESS.
I AM DEFINATE THAT YOU WILL NOT PUT THIS VIEW ON YOUR “VIEW OPINION”
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